Return & Refund Policy
Delivery / Returns
We are happy to exchange or refund our landscape products within seven days provided that the product is returned with a valid invoice or delivery docket and is not a customised item. The item must be undamaged and in the original condition.
Customised products, which include organic material such as bark, firewood, stones or compost, products cut, made-to-measure, special order or mixed to specific requirements, cannot be refunded, or exchanged.
We will refund to your original payment method where possible for the sum equal to the cost of the product excluding handling and any delivery or returns costs.
If a problem occurs with a product purchased from CMT Landscape yard, bring it back to us with your proof of purchase. We will either repair, replace or provide you with a refund, as set out in the Consumer Guarantees Act.